Update 7/24/20: Interlogix has removed the plug-in from their website and when I reached out to tech support they informed me that because one of the recent iOS updates broke plug-in support they stopped supporting MAC. In theory, if you still have the plug-in somewhere you may still be able to use SeaMonkey but I don’t have the plug-in any longer to try. If you have to have MAC support for your system you could change the recorder out to a HikVision NVR which will work with TruVision cameras and has a Mac version of their IVMS-4200 software.
Update 12/5/18: Interlogix has just released a Web Browser Technical Note that addresses the lack of ActiveX support in many current browsers, including Safari for MAC. Here is a link to the note:TruVison Products Web Browser Access Technical Note-EN. The bottom line is that for PCs the best option is to use TruVision Navigator software. If you need to use a browser you will use Internet Explorer or Chrome with the IETab extension. For MAC you will want to use the SeaMonkey browser along with loading the current MAC plug-in from the Interlogix site.
Hikvision Plugin for Mac OS All IP cameras require a plugin to display their video stream in a web browser, and normally this poses no issue. The browser and camera will prompt you automatically to download and install the plugin when you try and view a live feed or, if you already have done so, will ask your permission to run the plugin. The Hikvision experience will be much more comfortable and smoother if you’re using the Chrome browser. You’ll be able to see the live feed, playback, modify the settings, etc. If you think Mozilla Firefox is better, read the instructions in this link. Simplify and enhance your experience accessing and using Hikvision devices via web browser by using IE Tab for Chrome. Chrome discontinued support of plugins.
Update 10/1/18: The newest update for the Safari browser for MAC (v12) has broken the TruVision compatability, even with the Safari Plug-In. The Interlogix engineers are working on getting this fixed. Until this gets fixed you can still access the cameras using the iOS app on your iPhone or iPad.
Update 9/28/18: There is now a version 3.0 as well which is used for the new TVN-11 and TVN-71.
Interlogix has updated their plug-in to allow you to access your favorite TruVision recorders from your Mac computers using the Safari browser. This latest version (2.0) fixes an issue with viewing cameras above 2MP and allows you to use your Mac to setup motion detection zones. See the below video for a tutorial on downloading and installing the latest plug-in but make sure to use the latest version rather than 1.0 that is shown in the video.
Bug fixes in this version
- High resolution streams will be shown without shaking/flickering
- Intelligent information of VCA events can be seen on the live view page.
- Drawing a motion detection zone will be saved and motion will be detected in the dedicated zone(s).
Hikvision Browser Plugin Chrome Mac
Known limitations
- Text In is not supported in this version.
- The player download does not work for Mac. The player needs to be downloaded from the recorder directly via a USB stick.
Remember that in addition to accessing your cameras through a browser you can also use the TVRMobile app on most mobile devices and tablets and the TruVision Nav software for PCs.
We recommend users to access IP cameras/NVRs/NVRs with IE browsers. After the installation of ActiveX plugin, users can watch live video and config the settings with IE browser. However, Windows 10 and Apple computers (Mac OS) can not support the IE, in this case, users can install the VMS software which has been provided by the suppliers. The attached free VMS software can not only enable users to watch multiple video feeds, but also config the device’s settings remotely.
If you still insist on accessing the device through Firefox, then you have to tweak the browser’s settings. Herein we show you how to solve the problem with Hikvision video viewing in Firefox browser.
1. Run the Firefox browser, then enter the text: about:config and press enter key to confirm.
2. Now it shows the advanced settings, right click mouse to show menu, then click “New” > “Boolean”
3. Enter the text plugin.load_flash_only in the preference name.
4. In Enter boolean value, enter false, then click “OK” to save the value.
5. Close all the browsers, then restart the Firefox.
It should be noted that Firefox old version doesn't require to do this modification. However, the recent released version 52 and 53 have changed the default settings for NPAPI plugins. Without the above changes, the Hikvision camera will not display image properly.
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